Patron Policy

STEVENS COUNTY LIBRARY

I.                   LIBRARY CARD POLICY

A portion of the mission of the Stevens County Library is to provide resources to meet the needs of the community.  The library does this by maintaining a database of registered patrons and giving patrons in good standing access to the collections of the Stevens County Library.  By providing borrowing privileges, the library promotes use of materials, ensures the rights of borrowers, and protects the interests of the taxpayers.

A.                LIBRARY CARDS FOR ADULTS

1.                  APPLICATION

a)                  Any resident of Stevens County or the adjacent area over the age of eighteen may apply for an adult library card.

b)                  Cards are issued on an individual basis; spouses, children, grandchildren, etc. may not borrow items using a family members’ card unless that patron is present.

c)                   Applicants must register in person for a card, must furnish a photo ID, and have a mailing address and telephone number.

d)                  Photo ID includes driver’s license, school identification card, alien registration card, or any other format with a recognizable photo.

e)                  If the registrant has no home or cellular telephone number, a work telephone number must be included on the application form.

f)                   Applications without required information will be placed on hold until that information is received.

g)                  Upon registration, library card applicants will be provided with a copy of the current library policy, a Stevens County Library brochure, and any library-related publications pertinent to his/her application.

h)                  Adult library cards will be mailed to the new patron.  All circulating library materials are available for checkout using this card after the patron receives it and presents it at the time of checkout.

 

2.                  USE

a)                  A limit of two items can be checked out for a period of two months following issuance of a new adult patron card.  The two-month restricted checkout will be extended if the new patron violates checkout policy.

b)                  Children under the age of five may check out materials using a parent or guardian’s library card. The responsible adult must be present at the time of checkout.

3.                  MAINTENANCE

a)                  Library card applications for current patrons will remain on file at the library and will be maintained by library staff.

b)                  Patrons who move are responsible for providing a change of address to the library.

4.                  REPLACEMENT

a)                  Lost cards will be replaced the first time at no charge to the patron.  A charge of $2.00 will be assessed for subsequent replacement cards.

B.                LIBRARY CARDS FOR MINORS

1.                  APPLICATION

a)                  Minors between the ages of five and eighteen are encouraged to apply for their own library card.

b)                  A parent or guardian must fill out and sign the registration form for a minor under the age of eighteen unless that minor has obtained emancipation from parent or guardian.

c)                   Adults applying for a card for a minor must register in person (see exception 1.b.), must furnish a photo ID, and have a mailing address and telephone number.

d)                  Photo ID includes driver’s license, school identification card, alien registration card, or any other format with a recognizable photo.

e)                  If the registrant has no home or cellular telephone number, a work telephone number must be included on the application form.

f)                   When an individual other than parent or guardian (i.e. teacher, day care provider, etc.) wishes to register a minor, a parental signature and accompanying verification is required.

g)                  Applications without required information will be placed on hold until that information is received.

h)                  Upon registration, library card applicants will be provided with a copy of this library policy, a Stevens County Library brochure, and any library-related publications pertinent to his/her application.

i)                    If the parent or guardian is registering for a library card at the time the minor child is being registered, or if another individual is registering the minor child, library cards will be mailed to the new patrons and materials will be available for checkout after the patrons receive and present the cards at the time of checkout.

j)                    If the parent or guardian registering the minor is a patron in good standing, a card will be immediately issued and materials may be checked out at that time.

2.                  USE

a)                  A limit of two items can be checked out for a period of two months following issuance of a new adult patron card.  The two-month restricted checkout will be extended if the new patron violates checkout policy.

b)                  All library materials are available for checkout using a library card for minors with the exception of video materials.

c)                   Those who have been issued a youth card may check out permitted materials without an adult present.

3.                  MAINTENANCE

a)                  Library card applications for current patrons will remain on file at the library and will be maintained by library staff.

b)                  Patrons who move are responsible for providing a change of address to the library.

4.                  REPLACEMENT

a)                  Lost cards will be replaced the first time at no charge to the patron.  A charge of $2.00 will be assessed for subsequent replacement cards.


II.               STEVENS COUNTY LIBRARY CHECK-OUT POLICY

A.                MATERIALS

1.                  BOOKS

Books are to be checked out for a period not to exceed two weeks.  There is a maximum of twenty-five books per patron per checkout period for established library patrons in good standing.  Books may be renewed for one additional checkout period.

2.                  REFERENCE

Reference materials cannot be checked out.

3.                  VIDEO MATERIALS

a)                  Video materials are to be checked out to adults 18 years of age and older or to minor children with written permission of a parent or guardian on file.  No video materials with a restricted rating will be checked out to minors.

b)                  Video materials are limited to three per household at one time.

c)                   Video materials are to be checked out for a period not to exceed one (1) week.

d)                  Video materials will not be renewed beyond the normal checkout period.

4.                  AUDIO MATERIALS

Audio materials are to be checked out for a period not to exceed two weeks and may be renewed for one additional checkout period.

5.                  CHECKABLE EQUIPMENT

Checkable equipment may be checked out for a period not to exceed one week and cannot be renewed.

6.                  PAINTINGS

Paintings are to be checked out a period not to exceed two months and may not be renewed beyond the normal checkout period.

 

7.                  MAGAZINES

Magazines are to be checked out for a period not to exceed two weeks.  Current issues of magazines cannot be checked out.

B.                EXTENDED CHECKOUT

Longer checkout periods may be available by patron request in special circumstances and with director approval.

C.                 RENEWALS

Renewals where applicable can be made in person or by phone.  Renewable materials may be renewed for one additional checkout period.

D.                PATRON RESPONSIBILITY

The library patron has full responsibility for materials checked out on his/her card and/or for materials checked out by minor children. The patron accepts responsibility for payment of late fees on overdue materials and to pay replacement charges for lost or damaged materials.

E.                 RETURN OF LIBRARY MATERIALS

Library materials may be returned to the circulation desk during regular library hours.  After regular hours, all library materials may be returned to the book drop located near the front entrance of the library.  Please return equipment to the circulation desk inside the library to prevent damage.

 

F.                 LATE FEES

1.                  BOOKS

Books kept past the due date will be charged at a rate of five cents (.05) per article per day.

2.                  AUDIO MATERIALS

Audio materials kept past the due date will be charged at a rate of five cents (.05) per article per day.  All CDs must be returned in the box or package in which they were checked out.

3.                  VIDEO MATERIALS

Video materials kept past the due date will be charged at a rate of one dollar ($1.00) per item per day.  Video materials must be returned in the box or package in which they were checked out.  A non-refundable charge of $5.00 will be assessed if video material is returned without the case.

THE COPYRIGHT LAW OF THE UNITED STATES (TITLE 17 U.S. CODE) GOVERNS THE VIEWING AND REPRODUCTION OF COPYRIGHTED MATERIAL.  UNAUTHORIZED VIEWING OR REPRODUCTION OF COPYRIGHTED AUDIO OR VIDEO MATERIALS IS PROHIBITED.

4.                  PAINTINGS

Paintings kept past the due date will be charged at a rate of twenty-five cents (.25) per article per day.

G.                OVERDUE NOTIFICATION

As time permits, library personnel will contact patrons with overdue materials.  Contact does not constitute renewal of overdue materials, although patrons may request renewal on applicable materials when contacted.  Failure to return materials may result in suspension of library privileges.

 

H.                PAYMENT FOR LOST MATERIALS

Payment for lost materials must be received before additional items may be checked out.  If the price of a lost item can be located, the patron will be charged the actual price plus a $5.00 re-processing fee in order that the library may replace the material.  If the price cannot be located because the item is temporarily or permanently out of print, a fee of $25.00 for a hard-cover book and $10.00 for a soft cover or paperback book, $5.00 for magazines, and $25.00 per disk for CDs or DVDs.  Reimbursement for lost items that are ultimately found will be available up to thirty (30) days from payment, less the reprocessing fee.  Written proof of payment (library-generated receipt or cancelled check) must accompany the reimbursement request.

I.                   REVOCATION OF BORROWING PRIVILEGES

Patrons will not be allowed additional checkouts if they have overdue materials or if they owe late fees in excess of $1.00 for overdue or lost materials.

Probationary borrowing privileges, consisting of a limit of two items for a period of two months, will be granted, after materials are returned and late fees are paid in full, to patrons who have accrued late fees in excess of $10.00.  The two-month restricted checkout will be extended if probationary privileges are violated further.

Violation of any portion of the Code of Conduct for Public Library Behavior will result in revocation of library privileges.

 

III.            DISCLOSURE OF INFORMATION

A.                PATRON RECORDS

All records, formal and informal, in the Stevens County Library relating to patron registration and the subsequent circulation by patrons of materials provided by the library are considered confidential in nature in accordance with right to privacy provisions and Kansas open records statutes (K. S. A. 45-201 et. Seq., Exception 23).  This includes, but is not limited to, registration, circulation, and computer use records.

B.                RELEASE OF OPEN RECORDS

The Library Director shall serve as the Stevens County Library’s Freedom of Information Officer in regard to duties outlined in the Kansas Open Record’s Act (KSA 45-215 through 45-223).  Under the Kansas Open Records Act, citizens have the following rights:

To inspect and obtain copies of public records which are not exempted from disclosure by a specific law.

To obtain a copy of the library’s policies and procedures for access to records and to request assistance from the library’s Freedom of Information Officer.

To bring a private law suit or to file a complaint with the Library Board of Trustees of directors if records have been wrongfully denied.

To receive a written response from the library within three (3) business days of written request.

The library’s response may inform the citizen that additional time will be required to produce requested records.

The library’s response may legally deny a citizen’s request, in whole or in part.  If the request is denied, the library will identify generally the records to be denied and the specific legal authority for the denial.

A citizen has the responsibility for requesting a record or records, whether they are written, graphic, or electronic.  The Kansas Open Records Act (KORA) does not require the library to answer questions about the record or prepare reports.  The library requires that a citizen request a record in writing and provide proof of identity.  As with other personal photocopy services from the library, copies will be made according the copy prices posted, and charges will be assessed for staff time.

 

C.                 RELEASE OF PATRON RECORDS

The contents of registration and circulation records shall not be made available to anyone except under the written order of the Library Director, such order having been issued pursuant to a proper legal process, order, or subpoena under the law. K.S.A. 45-221(a) (23)

Upon receipt of any process, order, or subpoena, the person named and/or served shall immediately report to and consult with the Library Director and the legal counsel of Stevens County to determine if such process, order, or subpoena is proper and in full compliance with proper legal authority.  In the event the legal process fails to sufficiently identify or name in specific terms or specifications the records on file in respect to an identified library patron, the request is considered to be defective and not binding upon the library and its personnel, except under further due process of law.

Any problems or conditions relating to the privacy of a patron through the records of Stevens County Library that are not provided for in the policy statement shall be referred to the Library Director, who after study and consultation with the Library Board of Trustees and/or legal counsel, shall issue a written decision as to whether to heed the request for information.

D.                RETENTION OF PATRON RECORDS

All patron records on file or in the computer, public or confidential will be deleted and/or destroyed after the first of each month.

 

IV.            CODE OF CONDUCT FOR LIBRARY BEHAVIOR

The Stevens County Library has an obligation to its patrons to maintain an atmosphere conducive to reading, study, research, and the pursuit of life-long learning opportunities.  Library patrons are expected to use the library, including its facilities, grounds, resources and materials, in a responsible, appropriate, and courteous manner.

Kansas Statute 12-1227 states:  “Every library…shall be free to the use of the inhabitants of the municipality in which located, subject always to such reasonable rules and regulations as the Library Board of Trustees may adopt, and said Board of Trustees may exclude from the use of said library any and all persons who shall willfully violate such rules.”

A.                UNACCEPTABLE BEHAVIOR

The possession of alcoholic beverages, illegal drugs, firearms or other weapons (except for an on-duty law enforcement official) on library property.

Disorderly, drunken, dangerous, disruptive, or threatening behavior; abusive and/or obscene language.

Smoking in the library or within a 15-foot perimeter of library entrances.

Food and drink in areas other than the library meeting room during scheduled meetings and in the staff-only areas of the library.  Special permission may be obtained from the director as an exception to this code.

Playing audio and/or computer equipment so that others can hear. Shoes with wheels in the library; bicycles parked in areas other than the bicycle rack on the south side of the building.

Loitering within the library building or on library property.

Violation of established library policies and procedures.

 

B.                Rules

These rules are for the comfort and protection of all.  Library staff will courteously and firmly enforces them.

If a library staff member is aware that a patron is not observing the Code of Conduct for Library Behavior, the patron will be requested to comply with the policy.  The library staff member will state the rule that has been violated and allow the patron to choose to comply with the policy or leave library property.

If the library patron does not choose to comply with library policy in response to the first request, the library staff member will ask the patron to leave library property.

Law enforcement officials will be notified if a library patron refuses to leave library property following library staff request or if violence is involved.

The staff member handling any violation of the code of conduct for public behavior will file an incident report with the director within two (2) working days of the date the incident occurred.

If police department involvement becomes necessary, the incident will be brought to the attention of the Stevens County Library Board of Trustees for review.

C.                 RESOLUTION OF COMPLAINTS

A patron that feels wrongly accused of violating the Stevens County Library’s Code of Conduct for Public Library Behavior may ask to have the incident reviewed by the Director.

If the complaint cannot be resolved informally, the complainant will be supplied with a standard printed form.  The complaint form is to be completed prior to further consideration of a complaint.

If the Director has not received the formal complaint within two weeks of the initial complaint, the circumstances will be considered closed.  If the complaint is returned, the incident will be re-examined.

Upon receipt of a completed complaint form, the Director will call together all staff members involved in the incident.

The group will meet to discuss the incident, and will prepare a report on the incident containing their recommendations on disposition of the matter.

The Director will notify complainant of the decision and send a formal report and recommendation to the Library Board of Trustees.

If the complainant is still not satisfied, he/she may ask the Director to present an appeal to the Library Board of Trustees, which shall make a final determination of the issue.   Library Board of Trustees decisions are final.

 

V.                UNATTENDED CHILDREN POLICY

In order to prevent undue disruption of normal library activities, to accommodate the general welfare of all persons using the library, and to provide for the general safety of children using Stevens County Library, the Policy for Unattended Children has been established.

The definition of an unattended child in the Stevens County Library is any unsupervised minor under seven (7) years of age or one of any age with special needs relating to physical and mental ability.  The library assumes no responsibility for children left unattended on library premises, including prior to or following scheduled events.

A.                BEHAVIOR

Children, like all library users, are required to comply with the Code of Conduct for Public Library Behavior.

B.                RESPONSIBILITY

Parents, guardians, and caregivers are responsible for the care, safety, behavior, and supervision of their children at all times in the Library and on Library property.

1.                 SUPERVISION

All children seven (7) years of age or younger or one with special needs relating to physical and mental ability will, at all times, be attended and adequately supervised by a responsible adult, babysitter, or mature adolescent sixteen (16) years of age or older.

Children eight (8) years of age and older may use the library unattended providing proper behavior is maintained.

2.                  MEETINGS

Parents attending meetings on library property, whether sponsored by the library or an outside group must

a)                  Leave children at home

b)                  Keep children with them in the meeting

c)                   Provide adequate supervision

3.                  COMPUTER LAB

Parents using the computer lab must

a)                  Leave children at home

b)                  Provide adequate supervision

4.                  SAFETY ISSUES

a)                  Children must have the telephone numbers of their parent, guardian, or other designated adult so that a responsible person may be contacted to come and pick up the child in case of a health emergency, or other special circumstance.

b)                  If a library staff member is aware that an unattended child is on library property, or if an unattended child cannot find the parent or adult that brought them to the library, the staff member will endeavor to locate the parent immediately.  If no adult can be reached staff will then contact the police department for assistance.

c)                   If a child is left unattended at the close of the library day, staff will attempt to contact a parent or guardian.  If no adult can be reached staff will then contact the police department for assistance.  Staff will not transport children home or to any other destination under any circumstances.

d)                  If an unattended child is causing a disturbance or harming library property or materials, staff will attempt to contact a parent or guardian.  If no adult can be reached staff will then contact the police department for assistance.  Unattended children will not be asked to leave the building, but will be moved to a place of security until assistance arrives.

e)                  Any incident of an unattended child requires that an incident report be filed with the director within two (2) working days of the date the incident occurred.

C.                 GROUP VISITS

The Stevens County Library welcomes visits from groups, such as schools, daycare centers, and home-schooling groups.

Groups of children must be accompanied by an adult.

Groups of eight (8) or more children must be accompanied by at least two adults.

Teachers or group leaders are responsible for group discipline and must remain with the group the entire visit.

The behavior of the group should not disturb other Library patrons.