For optimal viewing pleasure, our DVDs are checked for condition following their return, and again before the next checkout. There is a service charge of $1.00 per disk (not per title) for DVDs requiring extensive cleaning due to scratches, fingerprints, or unidentifiable goo that restricts proper play. Please use DVDs with care. Keep DVDs out of the reach of anyone who does not understand that DVDs are easily scratched, and pets who might chew cases or disks. Place DVDs back in cases immediately after use. Return DVDs as soon as possible. Thank you.